Fully recognize and conform to meeting customers’ requirements, exceeding customer expectations and improving customer satisfaction.
Monitor and review our service provision and processes, identifying potential errors, risk and implementing the necessary actions to eliminate and mitigate them.
Provide extensive employee training, promoting a ‘do it right first time’ attitude towards quality.
Achieving and maintaining a standard of excellence in the operation of our business.
Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organization.
Providing sufficient resources and equipment to ensure that we can operate to the documented management system.
Ensuring that our quality management system provides a framework for the management and control of our activities for Quality, Environment and Health & Safety. It also assists in establishing and reviewing strategic objectives for the company.
Ensuring that all company policies and procedures have the full support of Core management.
Continuous monitoring and appraisal of our business to ensure that the quality of service we provide fully and consistently meets our customers’ and interested parties’ expectations by identifying internal and external issues and all current and impending Statutory and legal requirements.
The effectiveness of our quality system is monitored by planned audits, management reviews and customer satisfaction surveys to ensure quality service delivery.
We are committed on consistent and continual improvements for quality of service delivery.
To maintain and execute ISO 9001:2015 QMS requirements.
